Shipping policy

Shipping

All orders ship for free. Orders are processed and shipped within 1–2 business days. Once your order is on its way, you'll receive an email with your tracking number so you can follow your package every step of the way.

Expected delivery time after shipping is 7–10 business days (US).

Damaged or Defective Products

Received a damaged or defective product? Send us an email with a photo of the product and your order number. We'll arrange a replacement or a full refund as quickly as possible — whichever you prefer.

Questions?

Our customer support team is available Monday through Friday.
📩 support@thedoghubco.com